To help Travent run smoothly and to cover the cost of services like 24/7 customer support, we charge a service fee when a booking is confirmed.
There are 2 different fee structures for stays: a split-fee and a Host-only fee.
1. Split-fee
This fee structure is the most common and is split between the Host and the guest.
Host fee
Most Hosts pay a 3% fee, but some pay more
Hosts with Super Strict cancellation policies
This fee is calculated from the booking subtotal (nightly rate + cleaning fee + additional guest fee, if applicable—excluding Travent fees and taxes) and is automatically deducted from the Host payout.
Guest fee
Most guest service fees are under 10% of the booking subtotal (nightly rate). This fee varies based on a variety of factors and is shown during checkout before you book so you know what to expect. For some stays over three months, the Travent guest service fee is reduced after the third month.
2. Host-only fee
With this structure, the entire fee is deducted from the Host payout. It’s typically 11%, though Hosts with Super Strict cancellation policies may pay more, and fees for monthly stays may be less.
VAT charges
Depending on the laws of the jurisdiction involved, VAT may be applicable to the above fees. The service fee is VAT inclusive, where applicable.
We reserve the right to change our service fees at any time, and will provide you with prior notice of any fee changes before they become effective. Any fee changes will not affect bookings made prior to the effective date of the fee change.
