Privacy policy Travent

Privacy Policy

Effective Date: 20-05-2023

This Privacy Policy governs the manner in which Travent ("we" or "us") collects, uses, maintains, and discloses information collected from users ("you" or "users") of the website ("website"). This policy applies to the website and all products and services offered by Travent.

  1. Personal identification information: We may collect personal identification information from users in various ways when they visit our website, register an account, or make a booking. The types of personal information we may collect include but are not limited to: name, email address, phone number, and billing details. We collect this information only if users voluntarily submit it to us. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain website-related activities.

  2. Non-personal identification information: We may collect non-personal identification information about users whenever they interact with our website. Non-personal identification information may include the browser name, the type of computer or device used, and technical information about users' means of connection to our website.

  3. How we use collected information: We may collect and use users' personal information for the following purposes:

  • To personalize the user experience: We may use information in the aggregate to understand how our users as a group use the services and resources provided on our website.
  • To improve customer service: Your information helps us respond to your customer service requests more effectively.
  • To process payments: We may use the information users provide about themselves when making a booking only to provide service to that booking. We do not share this information with outside parties except to the extent necessary to provide the service.
  • To send periodic emails: We may use the email address to respond to users' inquiries, questions, and/or other requests. If a user decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the user would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
  1. How we protect your information: We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our website.

  2. Sharing your personal information: We do not sell, trade, or rent users' personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above.

  3. Retention of personal information: We will retain users' personal information for as long as necessary to fulfill the purposes outlined in this privacy policy or as required by law.

  4. Jurisdiction and governing law: This privacy policy shall be governed by and interpreted in accordance with the laws of the United Arab Emirates. Any disputes arising under or in connection with this policy shall be subject to the exclusive jurisdiction of the courts of Abu Dhabi.

  5. Cookies and tracking technologies: Our website may use "cookies" to enhance user experience. Users' web browsers place cookies on their hard drive for record-keeping purposes and sometimes to track information. Users may choose to set their web browser to refuse cookies or to alert them when cookies are being sent. Please note that some parts of the website may not function properly if cookies are disabled.

  6. Changes to this privacy policy: Travent has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

  7. Your acceptance of these terms: By using this website, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our website. Your continued use of the website following the posting of changes to this policy will be deemed your acceptance of those changes.